Returns & Exchanges

At The Oodie, we want you to be completely cozy and satisfied with your purchase. If you're not 100% happy, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Visit the Returns Portal

  Head over to our online returns center and enter your order number and email address to start the process.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and provide a reason so we can improve your future experience.

• 3.
  Pack and Label

  Print your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.

• 4.
  Drop Off and Track

  Drop your package at the nearest authorized shipping location and keep your tracking number handy until your refund is processed.